🪄 Set up your AI Agent

Set up your AI Agent

The AI Agent helps you prepare coherent replies to buyer messages using the listing context and the rules you set.

1. 1Use Playground to test the agent with one of your listings before starting it.
2. 2Instructions shape the seller’s tone; Q&A stores answers to common buyer questions; Shipping defines how the agent talks about dispatch.
3. 3Add private notes for individual items and review Escalations when a conversation needs your attention.