Automatic negotiations
Automatic negotiations respond to buyers’ offers using the limits you set. Configure them within the AI Agent area in Auto Mode, using their own controls.
Decide which offers to accept
Open negotiation settings and set the maximum discount you will accept.
For example, if an item costs €20 and you accept up to 15% off, the minimum acceptable price is €17. An €18 offer is within your limit; a €15 offer is not.
This rule applies to offers the tool can handle. Check the percentage before enabling it, especially if your items vary widely in price.
Prepare a counteroffer
Set a counteroffer discount if you want to respond when a buyer asks for a larger discount than you accept.
For a €20 item with a 10% counteroffer discount, the proposed price is €18. The acceptance limit and counteroffer are separate settings.
Use each item’s settings
If you have saved a minimum price or specific counteroffer for an item, enable item-specific settings.
This lets you keep a different limit for pieces you do not want to discount as much as the rest. Also review any items you have marked to skip.
Filter who gets a response
Settings include options to skip blocked users and recent conversations. The recent-conversation period can be 1, 3 or 7 days. If you choose to ignore existing conversations, the tool will not handle another offer from the same buyer after your counteroffer.
Enable the filters that fit how you work before starting.
Start and review
- Check the maximum discount you will accept.
- Review your counteroffer and item-specific settings.
- Check user and conversation filters.
- Enable negotiations using their controls.
- Check history for accepted offers, responses and skipped cases.
Keep Vinted and VintHelper open. Use Stop when you want to answer offers yourself again.
Negotiations and AI answers
Negotiating within price limits and answering questions are separate functions, even though they share the same area. Setting a percentage does not provide instructions for answering messages.
See AI Agent to configure the tone, frequently asked questions, shipping information and cases you want to review yourself.